Effective Date: 22/09/25

At City Event Dynamics Pvt. Ltd. (“Cityevent”), accessible from https://cityevent.in/, protecting the privacy of our visitors, customers, and partners is one of our top priorities. This Privacy Policy explains the types of information we collect, how we use it, and the rights you have over your data.

If you have any questions or require further details about this policy, please feel free to contact us at support@cityevent.in.

1. Consent

By using our website and services, you agree to the terms of this Privacy Policy and consent to the collection and use of information as described herein.

2. Information We Collect

We may collect:

  • Personal Details: Name, email, phone number, and contact information (when you register or book tickets).
  • Transaction Data: Payment information (processed securely via payment gateways – we do not store card/bank details).
  • Usage Data: IP address, browser type, device details, and activity logs.
  • Communication Data: Information you provide when contacting us (emails, messages, support queries).

3. How We Use Data

We use your data to:

  • Provide, process, and improve our services.
  • Handle ticket bookings and payments.
  • Communicate updates, confirmations, and promotions.
  • Ensure security and prevent fraud.
  • Analyze trends and enhance platform performance.

4. Cookies

We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze traffic. You can disable cookies in your browser, but some features may not function properly.

5. Data Sharing

We do not sell your personal data. However, we may share data with:

  • Event Organizers: Limited booking details to manage entry.
  • Service Providers: Hosting, analytics, payment gateways, or communication tools.
  • Legal Authorities: If required by law or regulation.

6. Data Protection Rights

Depending on your location, you may have the right to:

  • Access a copy of your data.
  • Correct inaccurate information.
  • Request deletion of your data.
  • Restrict or object to processing.
  • Request transfer of your data (data portability).

To exercise these rights, contact us at support@cityevent.in.

7. Children’s Privacy

Cityevent does not knowingly collect personal information from children under 13. If you believe a child has provided such data, please contact us and we will remove it.

8. Security

We implement reasonable technical and organizational measures to protect your information. However, no online system can be guaranteed 100% secure.

9. Updates to Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised Effective Date.

10. Contact Us

For questions, requests, or complaints regarding this Privacy Policy, please contact us:

📧 Email: support@cityevent.in
📍 Address: City Event Dynamics Pvt. Ltd., WARD NO.10, RAM MANDIR, MURARI COLONY, SEHORE ROAD, Kalapipal, Kalapipal, Shajapur – 465337, Madhya Pradesh, India